Programme contents
The course consists of 4 blocks following the DMAIC cycle:
Block 1. Project Definition and Measurement
- General Lean Six Sigma Introduction
- Define Voice of Customer (Outside-In)
- Define Project Selection Process
- Define Project Definition - Project Charter
- Define Process Mapping
- Measure Voice of Customer to Critical to Quality (CTQ)
- Measure Measurement Definition (Y)
- Measure Performance Standards
- Measure Measurment System Analysis (MSA)
- Measure Data Collection Plan
- Measure Introduction Minitab
- Measure Basics of Statistics (part 1)
- IDEX Operational use of Measurement
- CAP Leading Change
- CAP Creating a Shared Need (a.o. Threat-Opportunity Matrix)
- CAP Shaping a Vision (a.o. Elevator Speech)
- CAP Mobilizing Commitment (a.o. Stakeholder Analysis)
- General Project Selection/ Reviews
Block 2. Analyse
- Analyse Process Performance Definition/ Analyse
- Analyse Project Entitlement (Performance Objective)
- Analyse Improvement Strategy
- Analyse Identification Causes of Variation (X’s) (part 1)
- Analyse Basics of Statistics (part 2)
- Analyse Hypothesis Testing (a.o. ANOVA; T-test; Regression; Mood's Median)
- Analyse Practical Execution of Data Analysis
- Lean Lean Simulation Exercise (a.o. 5S; Waste; Flow; Kanban; Pull)
- General Project Reviews
Block 3. Improvement
- Improve Identification Causes of Variation - Vital Few Causes (X’s) (part 2)
- Improve Types of Improvements (a.o. Mistake Proofing)
- Improve Execution of Experiment (a.o. DOE)
- Improve Risk Analysis
- Improve Implementation Strategy (a.o. Pilot)
- IDEX Operational use of Improvements
- CAP Making Change Last (Critical Succes Factors for Change)
- CAP Monitor Progress (Behavioral Change Analysis)
- CAP Systems and Structures (The 8 Aspects; Helping/Hurting)
- General Project Reviews
Block 4. Control, DMAIC Exercise and Theoratical Exam
- Control Tolerance Levels
- Control Determination Project Results
- Control Control Charts (a.o. SPC)
- Control Control Plans (Out of Control Action Plans)
- Control Project Closure
- IDEX Sustain Operational use of Measurement/ Improvements
- DMAIC General DMAIC Simulation Exercise
- General Project Reviews
- General Theoractical Exam











